Privacy Policy

The purpose of this privacy policy ("Privacy Policy") is to inform about the circumstances under which the owner ("GTM", "Owner" or "We") of the following websites will treat the personal data provided by those persons who access and use them ("Users" or "Usuarias") -for example, those persons who contract our products and services, who subscribe to our newsletter, who fill out any of our forms or who make an inquiry through any of the Contact Us channels included:

Hereinafter, the term "Web" shall refer to the page, among the three previous ones, that the User is using at any given moment.

Who is responsible for the processing of your data?

The data controller of your personal data is the Data Controller, who will treat them in a fair, lawful, transparent and in accordance with the regulations in force on the protection of personal data. To contact the Data Controller, please use the following contact details:

  • Address: Camino Fuente de la Mora nº 9, 1-119, 28050 Madrid (Spain)
  • TAX ID: E87528436
  • E-mail:

What kind of data will we process, for what purpose and under what legitimacy?

First of all, please note that we will only process the personal data that you - as User - provide us with, which may correspond to one or more of the following categories: identification and contact data - name, surname, e-mail address, postal address and telephone number -, economic-financial data - account and/or bank card number -, as well as, if applicable, connection and navigation data. 

So, if we go into detail, during your Web browsing, we will try to...

...these categories of data......for these purposes......and based on...
IYour identification and contact information, your economic-financial data.Manage the contracting of those products or services that you have purchased through the Web.The need to execute the contract that will bind us to you as soon as you expressly accept our general and specific terms and conditions.
IIYour identification and contact information.Manage those queries, messages or general information requirements that you formulate through the different contact channels of the Web.Your consent, which you will have provided to us in one of two ways: (a) by checking the appropriate box - e.g. if you have filled in a form - or (b) by calling or writing to us directly via email or social media - if you use this method, we will understand that you have read and agree to this Privacy Policy.
IIIYour e-mail address.Send you information regarding services or products provided by GTM similar to those you have previously contracted. Our legitimate interest in keeping you informed of similar products or services that, given your purchase history with us, we believe may be of interest to you.
IVYour connection and navigation data - some of which could be considered personal data, although most of it consists of information that does not allow you to be identified - through cookies.To know our potential customers better and to be able to offer a satisfactory browsing experience.Your consent, which you will have provided to us by checking the corresponding box in the banner or information window after accessing the Web. For more information about this, please see our Cookie Policy.

How long will we keep your data?

In accordance with the purposes described in the previous section...

PurposeConservation periods
IFor a period of three (3) years from the end of our contractual relationship with you.
IIFor a period of two (2) years after your inquiry or request for information has been fully processed.
IIITwo (2) years from the end of our contractual relationship with you.
IVDuring the time required by each specific cookie. For more information about this, please see our Cookie Policy.

After the end of the retention periods indicated, we may need to keep some of your personal data for the period for which legal liabilities may arise, as well as for the formulation of possible claims or the exercise of our defense. In these cases, we will block and/or encrypt your data appropriately so that it cannot be accessed except under these circumstances, and we will keep it only for the following legal periods:

PurposeBlocking or encryption time
IThree (3) years from the end of the conservation period, in compliance with commercial regulations.
IIOne (1) year from the end of the retention period, in compliance with e-commerce and data protection regulations.

With whom will we share your personal information?

Unless we are legally obliged to do so, we will not pass on - i.e., we will not give, send or provide -your personal data to anyone else. However, our "processors" - for example, our logistics and IT service providers - may need access to your personal data in order to provide their services to us; in such cases, they will do so only on our instructions and under our responsibility. In addition, our processors will preferably be located in the European Union. However, it may sometimes be necessary to have processors located in countries outside the European Union - for example, cloud storage or office automation services - for which the European Commission does not yet consider that they offer a level of protection equivalent to that of EU countries; in such cases, we will take all appropriate steps to carry out such transfers in a secure and law-abiding manner. For further information, please write to us at our e-mail address.

How will we protect your personal data?

We are committed to your privacy, so we keep our information systems under continuous monitoring, control and evaluation, according to international standards, and we have adopted all the necessary technical and organizational measures to ensure the security and integrity of your personal data, as well as to prevent its loss, alteration and/or access by unauthorized third parties.

Your rights 

Whenever we process your personal data, you will have a series of rights recognized by current legislation. You can exercise these rights -access, rectification, deletion, opposition, portability and/or limitation of processing- under the terms established in the regulations -the General Data Protection Regulation 2016/679 and the Organic Law on Data Protection and Guarantee of Digital Rights 3/2018. Likewise, you may withdraw your consent for those purposes for which you have given it, without affecting the lawfulness of the processing in question. You can exercise your rights free of charge by any of the following methods:

  1. sending a communication to the following e-mail address:;
  1. the use of the physical forms provided for this purpose by the company and made available to interested parties at GTM's address.

Regardless of the method chosen, the request must include name and surname of the User concerned, as well as address for notification purposes, copy of ID card or passport and petition on which the request is based; in the event that the User acts by means of representation, he/she must prove such representation in a reliable manner.

In any case, if you consider that your data protection rights have been violated and/or you understand that GTM does not comply with its privacy obligations, you may file a complaint with the Spanish Data Protection Agency (

Modifications to the Privacy Policy

We will modify this Privacy Policy as necessary to adapt it to the regulations applicable at any given time; in any case, we will duly notify you of any change or modification so that you are always informed of the circumstances affecting the processing of your personal data.

Contact us

In case of doubts or questions regarding this Privacy Policy, you can contact GTM at any time by sending a communication to the following e-mail address: